Terms & Conditions

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Last Updated: 07-21-2026

Effective Date: 12-30-2025

1. Acceptance of Terms

Welcome to JLC Counseling and Wellness (doing business as "JLC Wellness Collective," "we," "us," or "our"). By accessing or using our website [jlcwellnesscollective.com] (the "Site") or participating in our programs and services, you agree to be bound by these Terms and Conditions ("Terms").

Please read these Terms carefully before using the Site or our services.

If you do not agree to these Terms, you may not access or use the Site or participate in our programs.

For Minors: If you are under 18 years of age, your parent or legal guardian must review and accept these Terms on your behalf before you may use the Site or participate in our programs.

2. About JLC Consulting and Wellness

JLC Counseling and Wellness, doing business as JLC Wellness Collective ("JLC," "we," "us," or "our"), is a 501(c)(3) nonprofit organization recognized by the Internal Revenue Service.

EIN: 33-3199124

Address: 823 S Perry St, Suite 280, Castle Rock, CO 80104

Mission: JLC Wellness Collective provides holistic wellness programs, character development, transition mentorship, and community support for individuals and families across Douglas County, Colorado. Our programs span youth and young adult mentorship, personal growth and wellness, marriage and relationship enrichment, Veterans and First Responder wellness, and community assistance.

3. Use of the Site

3.1 Permitted Use

You may use the Site for lawful purposes only, including:

Learning about our programs and services
Submitting inquiries and interest forms
Registering for programs (when available)
Making donations
Accessing resources and information
Subscribing to our newsletter

3.2 Prohibited Conduct

You agree NOT to:

Use the Site for any unlawful purpose
Violate any local, state, federal, or international law
Infringe on intellectual property rights
Transmit viruses, malware, or harmful code
Attempt to gain unauthorized access to our systems
Harass, abuse, or harm others
Impersonate any person or entity
Collect or harvest information about other users
Use automated systems (bots, scrapers) without permission
Interfere with the proper functioning of the Site

Violation of these Terms may result in termination of your access to the Site and potential legal action.

4. Program Registration and Participation

4.1 Registration Process

Current Process:
At this time, program registration is conducted through inquiry/interest forms submitted via the Site. Our team will contact you to complete the registration process.

Future Process:
We plan to implement direct online registration and payment processing. These Terms will be updated to reflect that process when available.

4.2 Eligibility

Program eligibility varies by program type:

Youth Programs (Ages 13-25): Require parental/guardian consent for participants under 18
Adult Programs: Open to individuals 18 and older
Couples Programs: Open to married or committed couples
Community Assistance: Available to families in need meeting eligibility criteria

We reserve the right to determine participant eligibility and suitability for programs through our application and interview process.

4.3 Participant Conduct

Program participants agree to:

Attend scheduled sessions consistently
Participate respectfully and constructively
Respect confidentiality of other participants
Follow facilitator guidance and program rules
Refrain from disruptive or harmful behavior
Provide accurate information during registration

We reserve the right to dismiss participants who:

Violate program rules or terms
Engage in disruptive, disrespectful, or harmful behavior
Pose a safety risk to themselves or others
Fail to meet attendance requirements

Dismissal for conduct violations does not entitle participants to refunds.

4.4 Parental Consent for Minors

For all programs involving participants under 18 years of age:

A parent or legal guardian must complete registration
Parents/guardians must provide emergency contact information
Parents/guardians consent to program activities and policies
Parents/guardians are responsible for transportation to/from programs
Parents/guardians may be contacted regarding participant behavior or concerns

5. Fees, Payments, and Donations

5.1 Program Fees

Program fees vary by program type and are clearly stated on each program page. Fees cover:

Instructional materials and resources
Facilitator and mentor services
Program activities and supplies
Administrative costs

Payment Processing:
Payments are processed securely through third-party payment processors (Stripe, DonorBox, or similar). We do not store your complete payment information on our servers.

5.2 Donations and Voluntary Contributions

Donation-Supported Model.
JLC Wellness Collective is a donation-supported nonprofit organization. All programs are funded through the generosity of individual donors, grants, corporate partners, and community supporters. No individual is excluded from JLC programs based on ability to contribute financially.

Voluntary Program Contributions.
Program participants may be invited to make a voluntary contribution toward their program participation. The contribution amount, if any, is discussed during the intake process. Voluntary contributions support JLC Wellness Collective's nonprofit mission and the ongoing operation of its programs.

Donations.
Donations to JLC Wellness Collective are tax-deductible to the extent permitted by law. All donations and voluntary program contributions are considered charitable gifts and are non-refundable, except in cases of documented processing error or unauthorized transaction. In such cases, contact [email protected] to request resolution.

Discretionary Goodwill.
JLC Wellness Collective may, at its sole discretion, offer a partial or full return of a voluntary contribution in extraordinary circumstances. Any such return is a matter of organizational goodwill and does not establish a right, precedent, or expectation of refund.

Payment Processing.
JLC Wellness Collective uses third-party payment processors (including Givebutter and Stripe) to process donations and voluntary contributions securely. JLC Wellness Collective does not store complete payment information on its servers. All payment processing is subject to the applicable third-party processor's terms of service and privacy policy.

5.3 Refund and Cancellation Policy

Program Registration Refunds:

Program fees are refundable under the following conditions:

Within 48 hours of purchase: Full refund available
30 days or more before program start date: Full refund available
Less than 30 days before program start: No refund (to accommodate planning and facilitator commitments)

Whichever comes first applies. Example: If you register 20 days before a program starts, you have 48 hours from purchase to request a refund.

To Request a Refund:

Contact us at [email protected] or 303.949-1087
Include your name, program name, and registration date
Refunds will be processed within 7-10 business days

Exceptions:

Refunds may be granted outside these windows in cases of documented emergency or extenuating circumstances at our sole discretion
Participants dismissed for conduct violations are not entitled to refunds
Administrative fees may apply to refund processing

Donation Refunds:

All donations are final and non-refundable unless:

A processing error occurred
The donation was made fraudulently or without authorization
Required by law

6. Intellectual Property

6.1 Ownership

All content on the Site, including but not limited to text, graphics, logos, images, videos, program materials, and software, is the property of JLC Consulting and Wellness or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not:

Reproduce, distribute, or publicly display Site content without permission
Modify, create derivative works, or reverse engineer any Site content
Remove copyright or proprietary notices
Use our name, logo, or branding without written permission

6.3 User-Generated Content

If you submit content to us (testimonials, feedback, photos, etc.), you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, and display that content for our organizational purposes, including marketing and promotional materials.

You represent that you own or have rights to any content you submit and that it does not violate any third-party rights.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Site, you consent to our Privacy Policy and data practices.

For information about minors' privacy, data security, and your rights, please review our Privacy Policy.

8. Safety and Background Checks

8.1 Staff and Volunteer Screening

All staff members, mentors, facilitators, and volunteers who work with program participants, especially minors, undergo:

Comprehensive background checks
Reference checks
Training appropriate to their role
Ongoing supervision and evaluation

8.2 Safety Protocols

We implement safety protocols including:

Mandatory reporting of suspected abuse or neglect
Emergency procedures and contact protocols
Supervision ratios appropriate to program type
Facility safety standards

8.3 Participant Safety

While we take reasonable precautions to ensure participant safety, program participants and their families acknowledge that:

Some programs involve physical activity or new experiences
We cannot guarantee absolute safety or prevent all injuries
Participants should disclose health conditions or concerns that may affect participation
Emergency medical treatment may be sought if necessary

9. Disclaimers and Limitations of Liability

9.1 No Professional Services

Important Notice: JLC Consulting and Wellness programs are educational, developmental, and supportive in nature. Our programs are NOT:

A substitute for professional mental health counseling or therapy
Medical advice or treatment
Legal or financial advice
A guarantee of specific outcomes or results

If you need clinical mental health services, we encourage you to seek care from a licensed mental health professional.

9.2 Disclaimer of Warranties

THE SITE AND OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

The Site will be uninterrupted, secure, or error-free
Information on the Site is complete, accurate, or current
Defects will be corrected
The Site is free from viruses or harmful components

9.3 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, JLC CONSULTING AND WELLNESS, ITS DIRECTORS, OFFICERS, EMPLOYEES, VOLUNTEERS, AND AGENTS SHALL NOT BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
LOSS OF PROFITS, DATA, USE, OR GOODWILL
SERVICE INTERRUPTIONS OR DATA LOSS
PERSONAL INJURY OR PROPERTY DAMAGE
ANY DAMAGES ARISING FROM YOUR USE OF THE SITE OR PROGRAMS

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow limitations on warranties or liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless JLC Consulting and Wellness, its directors, officers, employees, volunteers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

Your use of the Site or services
Your violation of these Terms
Your violation of any rights of another person or entity
Your conduct in connection with our programs
Any content you submit or transmit through the Site

11. Third-Party Services

11.1 Payment Processors

We use third-party payment processors (Stripe, DonorBox, or similar) to handle financial transactions. Your payment information is subject to the privacy policies and terms of these third-party providers.

11.2 Email and Communication Services

We use third-party services (such as Mailchimp) for email communications. Your information shared with these services is subject to their privacy policies.

11.3 Other Third-Party Services

The Site may integrate with or link to third-party websites, services, or tools. We are not responsible for the practices, content, or terms of these third parties. Your use of third-party services is at your own risk.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.

12.2 Jurisdiction and Venue

Any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Douglas County, Colorado. You consent to the personal jurisdiction of these courts.

12.3 Dispute Resolution

Informal Resolution:
Before initiating any legal action, you agree to first contact us to attempt to resolve the dispute informally. Contact us at [email protected] with a description of the dispute.

12.4 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE WILL BE RESOLVED INDIVIDUALLY AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on the Site with an updated "Last Updated" date.

Material changes will be communicated by:

Posting a notice on the Site
Sending an email notification (if you have provided your email address)

Your continued use of the Site or participation in programs after changes are posted constitutes acceptance of the modified Terms.

If you do not agree to the modified Terms, you must stop using the Site and discontinue participation in programs.

14. Termination

14.1 Termination by You

You may stop using the Site at any time. If you wish to cancel program participation, our refund and cancellation policy applies (see Section 5.3).

14.2 Termination by Us

We reserve the right to:

Suspend or terminate your access to the Site at any time for any reason
Discontinue programs or services with reasonable notice
Remove participants from programs for violations of these Terms or program policies

Termination does not affect any rights or obligations that arose before termination.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

16. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and JLC Consulting and Wellness regarding your use of the Site and services.

18. Assignment

You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign these Terms without restriction.

19. Contact Information

If you have questions, concerns, or requests regarding these Terms, please contact us:

JLC Counseling and Wellness DBA JLC Wellness Collective
(Doing business as: JLC Consulting and Wellness)

Address:
823 S Perry St, Suite 280
Castle Rock, CO 80104

Email: [[email protected]]

Phone: 303.949.1087

20. Acknowledgment

BY USING THE SITE OR PARTICIPATING IN OUR PROGRAMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

For Minors: By registering a minor for our programs, you acknowledge that you are the parent or legal guardian with authority to accept these Terms on behalf of the minor.

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