Privacy Policy

Last Updated: 12-30-2025

Effective Date: 12-30-2025

Introduction

JLC Counseling and Wellness DBA JLB Wellness Collective ("JLC Consulting and Wellness," "we," "us," or "our") operates the website [jlcwellnesscollective.com] (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our services.

Please read this Privacy Policy carefully. By using the Site, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not access or use the Site.

Information We Collect

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Register for our programs or services
• Sign up for our newsletter
• Submit a contact form or inquiry
• Make a donation
• Volunteer with our organization
• Communicate with us via email or other methods

The personal information we collect may include:

For All Users:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through third-party payment processors)
• Communication preferences
• Information you provide in emails, forms, or surveys

For Program Participants (Including Minors):

• Date of birth
• Age
• Emergency contact information
• Parent/guardian contact information (for minors)
• Health or medical information relevant to program participation (if voluntarily provided)
• Program preferences and interests
• Any other information necessary for program registration and participation

For Minors: We collect personal information from individuals under 18 years of age only with verifiable parental or legal guardian consent. Parents and guardians have the right to review, update, or request deletion of their child's information by contacting us.

Information Collected Automatically

When you visit our Site, we automatically collect certain information about your device and browsing activity through cookies and similar tracking technologies:

• IP address
• Browser type and version
• Device type and identifiers
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits
• Clickstream data

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to:

• Analyze Site traffic and usage patterns
• Remember your preferences
• Improve user experience
• Track marketing campaign effectiveness
• Gather demographic information

Third-Party Analytics: We use third-party analytics services, including but not limited to Google Analytics, to help us understand how visitors use our Site. These services may use cookies and similar technologies to collect information about your use of the Site and other websites.

Marketing Pixels: We may use tracking pixels from social media platforms (such as Facebook Pixel) to measure the effectiveness of our advertising campaigns and to show you relevant advertisements.

How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services:

• Process program registrations and payments
• Communicate with program participants and their families
• Coordinate volunteer activities
• Respond to inquiries and provide customer support
• Send important updates about programs, events, or organizational changes

For Marketing and Communication:

• Send newsletters and promotional materials (with your consent)
• Inform you about upcoming programs and events
• Share impact stories and organizational updates
• Process and acknowledge donations

To Improve Our Services:

• Analyze Site usage to improve functionality and user experience
• Conduct research and analysis on program effectiveness
• Gather feedback through surveys
• Develop new programs and services

For Legal and Safety Purposes:

• Comply with legal obligations
• Protect the safety of minors and all program participants
• Prevent fraud or abuse
• Enforce our Terms and Conditions
• Respond to legal requests and prevent harm

For Nonprofit Operations:

• Process donations and issue tax receipts
• Maintain donor and participant records
• Report to regulatory agencies as required
• Conduct background checks on volunteers and staff (with consent)

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

Service Providers: We share information with trusted third-party service providers who perform services on our behalf, including:

• Payment Processors (Stripe, DonorBox, or similar) - to process donations and program payments
• Email Service Providers (Mailchimp) - to send newsletters and communications
• Form Management Services (WS Forms) - to securely collect and store form submissions
• Web Hosting Providers - to host our website and data
• Analytics Providers (Google Analytics) - to analyze Site usage

These service providers are contractually obligated to keep your information secure and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our rights, property, or safety
• Protection of the rights, property, or safety of others
• Prevention of fraud or illegal activity

With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Aggregated or De-identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• Encryption of data in transit using SSL/TLS technology
• Secure storage of sensitive information
• Use of encrypted forms (WS Forms) for collecting personal information
• Restricted access to personal information on a need-to-know basis
• Regular security assessments and updates
• Background checks for staff and volunteers with access to personal information

However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods vary based on:

• Program participation records: 2 years after program completion
• Donation records: 2 years for tax and accounting purposes
• Newsletter subscribers: Until you unsubscribe
• Inquiries and contact forms: 1 year
• Minor information: Deleted upon request after program completion or when no longer necessary

You may request deletion of your information at any time by contacting us (see "Your Privacy Rights" section below).

Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information:

Access: Request access to the personal information we hold about you

Correction: Request correction of inaccurate or incomplete information

Deletion: Request deletion of your personal information (subject to legal retention requirements)

Opt-Out: Unsubscribe from marketing communications at any time

Portability: Request a copy of your information in a portable format

Restriction: Request restriction of processing your information in certain circumstances

Objection: Object to our processing of your personal information

Parental Rights: Parents and guardians have the right to review, update, or request deletion of their child's information

To Exercise Your Rights: Contact us at:

• Email: [info@jlcwellnesscollective.com]
• Phone: 303-949-1087
• Mail: 710 South Street, Castle Rock, CO 80104

We will respond to your request within a reasonable timeframe as required by applicable law.

Children's Privacy

We are committed to protecting the privacy of children under 18 years of age.

Parental Consent: We collect personal information from minors only with verifiable parental or legal guardian consent. Parents must complete registration forms on behalf of minors participating in our youth programs.

Information Collected from Minors: For youth programs, we collect only information necessary for:

• Program registration and participation
• Safety and emergency purposes
• Communication with parents/guardians
• Program administration

Parental Rights: Parents and guardians have the right to:

• Review their child's personal information
• Request correction or deletion of information
• Refuse further collection or use of their child's information
• Withdraw consent at any time

Staff and Volunteer Safety: All staff and volunteers working with minors undergo background checks and reference checks to ensure the safety of program participants.

To exercise parental rights or for questions about children's privacy, contact us at [privacy email/phone].

Third-Party Websites

Our Site may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Email Communications and Newsletters

Opt-In: When you subscribe to our newsletter or provide your email address, you consent to receive communications from us about programs, events, impact stories, and organizational updates.

Opt-Out: You may unsubscribe from our marketing emails at any time by:

• Clicking the "unsubscribe" link in any email
• Contacting us directly at [email]
• Updating your communication preferences

Note: Even if you opt out of marketing communications, we may still send you administrative emails related to your program registration, donations, or account.

Cookies and Tracking Technologies

What Are Cookies: Cookies are small text files stored on your device that help us improve your experience on our Site.

Types of Cookies We Use:

Essential Cookies: Required for the Site to function properly

Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)

Marketing Cookies: Track the effectiveness of our advertising and show relevant ads (e.g., Facebook Pixel)

Preference Cookies: Remember your settings and preferences

Managing Cookies: Most web browsers allow you to control cookies through browser settings. You can:

• Block all cookies
• Accept only certain cookies
• Delete cookies after browsing

Note: Disabling cookies may affect Site functionality.

Do Not Track: Our Site does not currently respond to "Do Not Track" browser signals. You may disable tracking through your browser settings or third-party tools.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt out of the sale of personal information (we do not sell personal information)
• Right to request deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at info@jlcwellnesscollective.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification (if you have subscribed to our communications)
• Posting a notice on our homepage

Your continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

JLC Counseling and Wellness DBA JLB Wellness Collective
(Doing business as: JLC Consulting and Wellness)

Address:
710 South Street
Castle Rock, CO 80104

Email: info@jlcwellnesscollective.com

Phone: 303-949-1087

Nonprofit Status

JLC Counseling and Wellness DBA JLB Wellness Collective is a nonprofit organization with 501(c)(3) status pending. [Update this section once 501(c)(3) status is granted.]